Blarg 2 Dawt OH!
I knew I shouldn't have taken that left turn at Albuquerque... A little over a year ago I started a ITSM related blog called “ITSM for the Real World”. Like many blogs, I came out of the gate with a...
View Article#^@$!*% ITIL! (How to keep ITIL from becoming a 4 letter word in your...
Why oh why did did I let ITIL suck me in? It’s a story that’s been told a thousand times in a thousand places. It starts with with a sweet seduction often driven by beautiful images and conversations...
View ArticleStep Right Up and Witness the Miracle of Service Management! (Stripping away...
Would you bet your companies future on something that looks like this? A strange thing has happened in our industry in the last 10 or so years since I was first introduced to and certified in the ITIL...
View ArticleThere is nothing like the love between a Boy and his robot! (The Importance...
(I bet some of you were expecting a Cherry 2000 picture weren’t you?) Been an interesting and exhausting few weeks recently and I have found myself reflecting a lot and thinking on the foibles of IT....
View ArticleLord be willing and the creek don’t rise. (How committment makes all the...
Let me start this post by saying this: “I love my job.” Now I don’t say this because I want people to think something that isn’t true, or that I am trying to suck up to my boss (because I know for...
View ArticleIt Takes an Idiot (and the rest of the Village) – The power of Community.
In the last few weeks I have been thinking a lot about communities (IRL and Virtual) and how they are formed, how they are tested, how they react under stress, the good parts, the pretty faces we all...
View ArticleFusion 11 – ITSM Community Building Meetup
Where: National Pastime Sports Bar and Grill – Gaylord National Resort When: Monday September 26, 2011 8pm-10pm Why: Because we all need a better ITSM Community What: Meetup to build a better ITSM...
View ArticleDoes Siri Dream of Eclectic Tweets? (A dream for the future of IT and...
As a young boy growing up in the 80′s I was blessed by having access to a plethora of creations by visionaries who wrote, directed, and created some of the most amazing pictures of the future....
View Article2012: My Year of Quiet Professional Reflection
2012: My Year of Quiet Professional Reflection »Embracing the Fall Some of you that have known me professionally for awhile may have noticed that I was unusually quiet in 2012. In this post I will talk...
View ArticleNot all who wander in the Digital World are lost or need a map
Not all who wander in the Digital World are lost or need a map. >> Ignorance is Bliss? We spend a lot of time these days talking and arguing about the “Digital Natives” and how their expectations...
View Article
More Pages to Explore .....